FAQs
How do I open an account with IYEMIKEXCHANGE.com?
You can apply for an account with iyemikexchange.com on (ADD REGISTRATION PAGE LINK)
I forgot my username or password. How can I retrieve them?
If you forgot your username, please contact us for assistance. If you forgot your password, please click here (add password reset link) to reset your password.
What information do I need when opening an account?
We will need you to provide us with your name, address, phone number and BVN to establish your identity. Typically, we can verify your identity instantly.
How do I Pay for an order?
You can easily pay for an order by Debit Card or Bank transfer.
How will my order be processed?
Orders can be submitted through your account and are processed in the order funds were received. If an order gets cancelled, Funds are returned to the originating account in the following order:
- Debit Card
- Bank Account
What is the minimum & maximum amount limits?
SELL: Minimum order amount is $100. we doen’t have maximum amount restrictions.
If the bitcoin amount received is below the limit due to network fees, 100 Naira fees might be deducted from your total amount.
How soon will I get funded after I create an order?
We usually process orders any time within 0-6 working hours. However, in very rare situations, order processing could be delayed for up to 1 business day due to unforeseen circumstances. Please do contact us if your order has not been completed after 24 hours.
Do I need to verify my account to buy and sell?
You can sell bitcoin, perfect money and web money to us without verifying your account. However, for people that want to buy from us, account verification is compulsory. The verification process takes less than 5 minutes once you have your the documents we require ready. You can upload via webcam or upload from your device
How long would it take for me to get verified after submitting my documents?
Within a few hours.